Terms of service

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Last Updated: August 2026

Welcome to Aroma Vaultz. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

Aroma Vaultz provides fragrance products and related services through this website. Throughout the site, the terms "we", "our", and "us" refer to Aroma Vaultz.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

2. Products & Pricing

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

All prices are displayed in GBP (£) and are subject to change without notice.

3. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

After placing an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of the order. An order is accepted once it has been processed and dispatched.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and branding, is the property of Aroma Vaultz and may not be copied, reproduced, or used without prior written permission.

5. Delivery

Delivery estimates provided on our website are for guidance only and are not guaranteed.

Aroma Vaultz is not responsible for delays caused by couriers, weather conditions, customs procedures, or circumstances beyond our reasonable control.

6. Returns & Refunds

Please refer to our Returns & Customer Care Policy for full details regarding returns and refunds.

Due to the personal and hygienic nature of fragrance products, returns may be restricted in accordance with our published policy.

7. Limitation of Liability

To the fullest extent permitted by law, Aroma Vaultz shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing within these terms excludes any legal rights available to consumers under applicable law.

8. Website Usage

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorised access to any part of the website.
  • Transmit any malicious software or code.
  • Interfere with the operation or security of the website.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

10. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Updates will be published on this page and will take effect immediately upon posting.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Aroma Vaultz Customer Care